1. Introduction
This page provides information required under the Digital Services Act (Regulation (EU) 2022/2065) for users in the European Union. growyour.music is committed to compliance with EU digital regulations and maintaining a safe, transparent platform.
2. Single Point of Contact
In accordance with Article 11 of the DSA:
DSA Contact Point
Email: dsa@growyour.music
Languages: English, German, French
3. Content Moderation
We employ the following content moderation practices:
- Automated Detection: Audio fingerprinting via Chromaprint/AcoustID
- User Reporting: Community flagging system
- Human Review: All reports reviewed within 24 hours
- Transparency: Clear explanations for all decisions
4. Notice and Action
To report illegal content:
- Use the Report button on any content
- Email notices@growyour.music
- We respond within 24 hours
5. Complaint Handling
Users can appeal moderation decisions by emailing complaints@growyour.music within 6 months of the decision. We respond within 14 days.
6. Out-of-Court Dispute Settlement
If you are unsatisfied with our complaint handling, you may use a certified out-of-court dispute settlement body. We will engage in good faith with any such body to resolve disputes.
7. Transparency
We publish semi-annual transparency reports detailing moderation activities, notices received, and complaint outcomes at /legal/transparency.
8. Trusted Flaggers
We prioritize reports from entities designated as trusted flaggers by EU Digital Services Coordinators. If you represent a trusted flagger organization, please contact dsa@growyour.music to establish priority reporting procedures.
